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SHIPPING INFORMATION

Fees of the international delivery to eu countries

We deliver to the European countries with the DPD Ltd and GLS Ltd, according to the following fee zones. The delivery usually takes 2-6 working days meanwhile the delivery time is not guaranteed. We keep the right to use regular postal services for small parcels, with even faster delivery time. Delivery to below listed EU countries is possible only in case of Card or PayPal payments. No Cash On Delivery method is available. The following delivery prices are concerned to pieces and boxes.

DPD shipping fees

COUNTRY FREIGHT COST
Austria, Croatia, Slovakia, Slovenia 20 EUR
Belgium, Czechia, Netherland, Poland, Lithuania, Germany, Romania 25 EUR
Bulgaria, Denmark, Estonia, France, Ireland, Latvia, Luxembourg, Italy, Sweden 35 EUR
Spain, Finland, Greece, Portugal 50 EUR

GLS

COUNTRYup to 3 kg3,1 – 10 kg10,1 – 20 kg20,1 –50 kg
Slovakia, Slovenia, Austria, Czechia, Romania, Croatia 16,5 EUR 19 EUR 22 EUR 33 EUR
Poland, Germany, Belgium, Netherlands, Luxembourg, Bulgaria 17,5 EUR 20 EUR 24 EUR 38 EUR
Denmark, France, Italy, England, Ireland 28,5 EUR 31 EUR 34 EUR 52 EUR
Lithuania, Latvia, Spain, Sweden, Estonia, Greece, Portugal, Finland 33 EUR 38 EUR 70 EUR 120 EUR

Notice: all the shipping fees contain 27% VAT.

Paypal payments in euro

Due to the limitations of Pay Pal, our prices based HUF (Hungarian Forint)  will be converted to Euro according to PayPal conversion rates. As EUR/HUF conversion rate changes continuously, could result very favourable and unfavourable € retail prices.
 

Free delivery (periodically available only)

Our free shipping is available over 500€ purchase price all over the EU. All products returned with a former free delivery will be refunded with the subtraction of the originally not charged delivery fee).
 

Claim

If you have any claims please see our “Exchanges and warranties” or correspond to our customer service.

Return goods

In case of return the unsuitable goods, in the original packages and with the original bill, delivery note or other documents to the following address:

WAKESHOP - Everride Ltd.
Domoszló útja 16.
1037 Budapest
HUNGARY

For more information see our “Exchanges and warranties

Cash or value refund

Products were shipped without shipping fee, in case of return the product value will be refunded with the subtraction of the delivery fee, which originally was not charged. In case of free shipped product returned for size exchange, there will be a delivery fee charged for the redelivery. Regional delivery fees are shown in above chart.

Prepayed parcels home delivery refused by the buyer and returned to our company by DPD or GLS shipper will effect charges as return shiping, restocking and handling fees, which total value will be subtracted from the refund amount to the buyer. The amount of this fee is the 120% of the calculated shipping fee either shipping was payed or not payed as parcel was eligible for free shipping. Prepayed Parcels with free shipping and refused to accept during the delivery will be charged for shiping fee (fee based on our shipping fee chart) and its 120% return, restocking and handling fee.

Still have questions? Contact Customer service:

Tel:        +36 20 987 6578
             +36 70 380 5644
Email:    wakeshop@wakeshop.hu