Contact details, opening hours

E-mail: mail@wakeshop.hu

Customer service: 10:00 - 17:00

Exchanges and Warranties

EXCHANGES & WARRANTIES

Main informations


Below Terms and Conditions (henceforth ASZF) refer to parties under a mutual contract. Everride Kft as “Seller” and “Customer” making purchase either product or service from the website, in case the latter is eligible for being called a customer according to the 686.§ d of the Hungarian Civil Code (henceforth PTK).

Seller informations:

Company Name: Everride Kft.

Registred: 1037 Bp, Domoszló útja 16. HUNGARY

Mailing address for returns: Everride Kft / WAKESHOP Budapest, Domoszló útja 16. 1037 HUNGARY

Trade register #: 19-09-059501

EU VAT#: HU-12794757

Phone: +36 20 3253 273 (+36 20 WAKE BRD)

Customer Service: +36 70 3805 644

Email: mail@wakeshop.hu

Web address: wakeshop.eu

The language of the contract between parties and ASZF is Hungarian. In case of any differences between the Hungarian original and the English version, the Hungarian will prevail. Current ASZF are valid since 2009. NOV. concerning financial relations between the Seller and Customer (ordering and purchasing online in the webstore). can not be applicable to contracts set earlier, and are valid until withdrawal. Differing conditions may only be agreed on in a written form under the mutual willing of both the Seller and Customer. By ordering and purchasing on the site the customer unconditionally accepts the conditions read here. Customer accepts that as a consequence of placing an order a sales and shipping contract comes into existence between Seller and Customer.


Withdrawal right

The withdrawal right, in compliance with the Government Regulations 17/1999, lies in the customer’s right to back out of the contract within 8 working days without any justification.
The withdrawal right can be exercised by sending a written communication to Seller, within the deadline. The essential condition to exercise the withdrawal right is to return the purchased items at the expense of Customer immediately, in good preservation state, without removing the original labels.
Customer agrees to return the goods- or to make every effort to return – latest the next working day after the withdrawal declaration has been made, e.g. to send the package back via mail or other parcel services In case the delay is imputable to the Customer, the rules referring to general compensation liabilities in the Hungarian Civil Code apply. Seller must return the product price paid by the customer via bank transfer in 30 days. Seller is entitled to retain a compensation for demages suffered fom irregular use or inappropriate handling of the product.

See more information about charges in Shipping Informations related to returns of online purchases.

 

Warranty liability

Duration of warranty is 6+6 months as stated by law. In case the manufacturer of the goods offers more favourable conditions, the rights the Seller is entitled to are transferred to the Customer at the time of the execution of the contract. Warranty rights can be validated by the owner of the goods in case he/she may legally be defined as Customer (Customer: person contracting neither for business nor for professional purpose – Civil Code 685.§ point d). Duration of warranty begins on the day the product was received by the Customer.
Warranty rights can be validated with either the warranty voucher or the copy of the invoice/receipt issued by Everride Kft. In case the product is not accompanied by warranty voucher the invoice/receipt serves as such. The Customer bears the expenses in connection with returning the product when exercising warranty right.

In case of complaints the product needs to be delivered personally or shipped via mail or courier to the address below:

WAKESHOP / Everride Kft.
Domoszló útja 16.
1037 Budapest
HUNGARY

Warranty right does not apply in case of:

  • Irregular use
  • Inefficent care, absence of cleaning
  • Inefficient cleaning
  • Late notification of hidden material or manufacturing defects